Patient Information at Motum Health
Everything You Need To Know Before Your Appointment
We want you to feel confident and comfortable before your first visit. Here’s everything you need to know to get started with us in Shrewsbury.
So, what should I expect?
Your initial physiotherapy session will include a discussion of your medical history, current symptoms, and goals, followed by a physical assessment. In many cases, your physiotherapist will begin treatment in that same session and advise some simple home exercises to start your recovery straight away.
What to Bring
GP or consultant referral (if required)
ID and insurance details (if applicable)
A list of current medications (if relevant)
What to Wear
- Comfortable, loose-fitting clothes that allow you to move freely
- Ensure the area to be assessed (e.g. knee, shoulder, back) is easily accessible
FAQs
Do I need a referral to book?
No – you can book directly with us. A referral is only necessary if required by your insurer.
How long is an appointment?
Initial consultations are usually 45–60 minutes, with follow-ups typically 30 minutes.
Can I use health insurance?
Yes, we work with most major providers. Please bring your membership and authorisation details.
What if I want to join classes instead of physiotherapy?
That’s fine – you don’t need physio first. Our Pilates, yoga, and training classes are open to all abilities, though many patients choose to combine both.
Our Commitment
At Motum Health, we believe recovery is only the beginning. From your first appointment through to long-term movement and wellness, our team is here to support you every step of the way.
